— Help & Support —

We're here to help.

Have a question or ran into an issue? Send us an email and we'll get back to you as quickly as we can.

✉️

Email support

We typically reply within one business day.

Common questions

How do I add a new garden?

From the main screen, tap the garden name at the top and select "New garden." You can create multiple gardens with a Pro subscription.

Can I share my garden with someone else?

Yes — tap the share icon in the top bar to generate a 6-character invite code. Anyone who enters that code will be added as a collaborator.

How does seed packet scanning work?

Tap the camera icon when adding a plant. Take a photo of the front of your seed packet and Gardinator will read the plant name, variety, and days to harvest automatically.

How do I restore a Pro purchase?

Open the app, tap your profile, and select "Restore purchases." Your subscription will be restored as long as you're signed in with the same Apple ID.

How do I delete my account?

Email us at support@gardinator.com with the subject "Delete my account" and we'll remove your data within 30 days.